Susan insists that voice search is happening faster than we think. 5 years, not 10. Half life theory comes into play with technology. Don’t underestimate “Call mom”. Then we have the great debate about the amount of voice data. And Susan nails her argument by identifying what are the fallbacks for these machines? Interestingly, even if we think the answers / system is weak now, that doesn’t mean we aren’t going somewhere very interesting very fast. Susan acronyms. I keep using them. But they are ambiguous. So she convinces me again… I agree. featured snippets are super important (and super exciting).